Contact Us
- Prime Therapeutics Pharmacy/PDL Call Center: (844) 575-7887
- Pharmacy Support — Say "Pharmacy" or press 3
- Prescriber Support — Say "Prescriber" or press 2
- Beneficiary Support — Say "Member" or press 1
- Web Support — Say "Prescriber" or "Pharmacy," then say "Web Support"
- Prime Therapeutics Fax Number: (866) 390-2778
- Call Center hours are 24 hours / 7days a week / 365 days a year
- Web Support hours are Monday — Friday 7AM — 7PM CST